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The SmartSource Professional Elite Scanners from Burroughs are now certified to be compatible with the ID scanning solution from Acuant, a provider of credential management solutions. The Professional Elite scans and captures images of a driver's license or other government-issued ID using Acuant idScan which allows the automatic transfer of information to a bank's systems. The Acuant software provides a proven process for information verification in order to comply with the Bank Secrecy Act, Gramm-Leach-Bliley Act and Red Flag Rules.
WTI's NPS series network power switch PDUs allow IT Departments to remotely control the powering on/off and rebooting of switches, routers, firewalls or any other network device. The NPS includes a wide selection of security and monitoring features, including event and temperature alarms, to help minimize support calls and accidental shutdowns. The NPS-4HS15-2 gives you the ability to remote reboot and remote power cycle equipment from anywhere by simply pointing your browser to the IP address of any NPS unit and entering the secure user name and password. The NPS-4HS15-2 features four different levels of user accounts: Administrator Level, Super User Level, User Level and View Only Level.
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Splunk captures, indexes and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards and visualizations. Prelert offers their Anomaly Detective App for Splunk that extends the power of Splunk with Prelert`s behavioral analytics platform. It analyzes your search results, finding anomalies in the data and linking them together, letting your data tell the story behind both cyber threats and IT performance problems. Using the combination of Splunk and the Prelert Anomaly Detective App, one small bank was able to stop a reported 250 fraudulent transactions in three months thereby reducing losses by approximately $75,000.
SQL Server is Microsoft's flagship database product and has been in use for more than a decade. SQL Server 2016 will include these new features:
- Always Encrypted Data
- The Always On feature (first introduced in SQL Server 2012) has been enhanced to facilitate high availability and disaster recovery of data
- Native JSON support
- Support for in-database analytics with R-integration
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NCR has come out with an optional security upgrade for many NCR and multivendor ATMs: Secure Hard Disk Encryption. They are working with WinMagic, a Canadian provider of encryption and intelligent key management solutions, to deliver the solution that uses WinMagic PBConnex preboot network authentication to ensure that the ATM is authenticated before its OS decrypts and loads. In addition to protecting ATMs, NCR Secure Hard Disk Encryption provides centralized monitoring capabilities and real-time network status updates to provide early warning of a potential attacks at any given ATM.
A new study by RBR finds that cashless payments are increasing at a rate only slightly faster than ATM cash withdrawals, suggesting that cash is still favored as a means of payment by a significant portion of the world`s population. While cashless payments have increased 7.6 percent annually since 2010, RBR found that ATM cash withdrawals during the period have been rising almost as quickly, at 7.1 percent. Checks are the least common form of cashless payments, while credit and debit cards have achieved the fastest growth rate of any cashless payment instrument, at 12 percent per year since 2010.
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According to market research firm Gartner, half of consumers in mature markets are likely to be tapping smartphones or wearables to make mobile payments by 2018. They note that mobile wallets from Apple, Samsung, and Google may not gain as much traction as those from retailers and FIs because the NFC technology on which they operate lacks widespread partnerships with retailers, financial institutions, and consumers. They also conclude that cloud-based solutions will have a better chance to succeed because they can reach a wider audience and can support many use cases.
Rumors are abounding that Target will launch their own mobile wallet just a week or so after Walmart Pay was announced. A Target spokesman said that the retailer is testing CurrentC, which is being developed by the Merchant Customer Exchange (MCX), in a few stores but it is also exploring additional mobile wallet solutions. MCX, which was announced back in 2012, promises to bring in loyalty, rewards, and lower costs for merchants by relying on ACH rather than the card networks.
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Celent has released a new report titled “Banking in the Cloud: Between Rogues and Regulators” that notes that the obvious reasons that FIs are not moving to the cloud are data security concerns and the fear of regulatory scrutiny. Yet the report's author counters that "Capital One's recent announcement that it is moving most of its IT infrastructure to Amazon Web Services points to the schism between banks that are embracing cloud services and those that are not. While many banks and most banking IT services vendors have eschewed the cloud over concerns regarding security and regulatory scrutiny, it has become clear that yesterday's questions and concerns are becoming tomorrow's thin excuses."
A startup with the unusual name of Secret Double Octopus has come out with an encryption solution that helps with: mobile banking; protecting communications from employee laptops and mobile devices; and branch communications. Their keyless Multi-Route Traffic Protection protects from Man in the Middle and eavesdropping issues. The solution does not require encryption keys or certificate authorities. Instead, data – morphed into random bits of information – travels via multiple routes across the Internet and gets reassembled at its destination.
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Core Systems:
Supporting Omnichannel Delivery with the Core System
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Many marketing experts believe that your website can provide you with valuable information on how to better serve existing customers and attract new customers. One reporting and analytics tool that is no cost is Google Analytics. The tool can answer these questions:
- How do visitors arrive at your site?
- Where do they live?
- How many visitors use desktop vs. tablet vs. mobile?
- What product pages are visited the most?
They also offer a paid version with more features and technical support called Google Analytics Premium.
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Online Banking/E-Commerce/Website Design
Digital Insight has released Business Banking, a SaaS-based online banking solution that targets the 28 million small businesses in the United States. The NCR company says that the platform provides flexible entitlements, security and control; single sign-on; integration with best-in-class vendors for business bill pay, mobile remote deposit capture and online statements and more features to help meet business needs from small business to mid-market enterprises.
Pangea is an international money transfer platform that allows users to send money through a mobile app using only debit card numbers, not bank account details. They claim that you can complete a transfer in less than 60 seconds for a fixed fee of $3.95, and that their direct debit-to-debit product is the first to provide a way to transfer funds to Mexico in real time using the 16-digit primary account number (PAN) on a debit card.
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AT&T's Switched Ethernet on Demand service is part of their Network on Demand platform and designed to dramatically speed up provisioning and adding new services. The next service that will launch is Managed Internet Service on Demand. That is designed to give customers more control of their network and the ability to rapidly scale up or scale down their network. For example, customers can go into the portal and go from a two-location network to a three-location or a four-location network in a matter of days without having to talk to AT&T.
VOSS Solutions has released a new Analytics module that helps address the challenge of gathering data about service usage and adoption, user trends and license consumption, in a multi-application UC environment. Administrators are able to access critical information about their UC services from the Analytics portal, and drill down to the detail or export the data for external use, such as billing and analysis. The Analytics Module is offered as an optional add-on for the VOSS-4-UC management platform and Cisco Unified Communication Domain Manager (CUCDM).
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Interactive Teller Machines (ITMs) provide audio and video back to contact centers versus live om premise tellers. This means that banks using ITMs must rethink the hiring, training, and staffing models for the call center. They need to be comfortable "on camera" conducting video sessions and maintaining eye contact with the customer. ITM agents will also need a different work environment - one that limits both background noise and any distracting visual background activities. Because ITMs often operate during extended hours, you will have to take into account agent safety considerations. Plus preliminary and ongoing training will be more in-depth for ITM agents as well.
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