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Advidia offers a line of IP network video surveillance cameras and their newest model is the B-51 5 MP Dome Camera. The B-51 can be used either indoors or outdoors, and comes with a 3x zoom lens. Other features include 30 fps at 1920 x 1080 and Day & Night capabilities via an adaptive IR LED. Plus, each network camera includes a free enterprise Video Management Software license, a 3 year warranty, and free software updates for the life of the camera.
Samsung's newest solid state drives are the 2TB 850 SSD Pro and Evo drives. They are 7-millimeter, 2.5-inch aluminum drives that come with 128 individual Samsung 32-layer 128Gb 3D V-NAND flash chips. Samsung guarantees the 2TB 850 Pro for 10 years or 300 terabytes written (TBW), and the 2TB 850 Evo for five years or 150 TBW. The 2TB 850 Evo is priced at $800, and the 2TB 850 Pro runs $1,000.
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Hardware Section Sponsored by
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Software Updates
Big Data Analytics gets lot of headlines these days, but some observers think that Big Text Analytics should be just as popular. Big Text is unstructured word-based data such as call center transcripts, email/phone messages, online info (blogs, social media posts, etc.), survey results, feedback forms and much more. Some people even claim that up to 80% of an organization’s data is this type of unstructured data. Proponents of Big Text Analysis contend that it is completely complementary to Big Data Analysis and that together they can help your bank drive revenue, improve the customer experience and boost loyalty.
V-locity 6.0 is I/O reduction software for virtualized environments that delivers as much as 600% or more faster application performance without any additional hardware, according to Condusiv Technologies, the program's manufacturer. The company says that independent tests show that the latest version of IntelliMemory in V-locity 6.0 is 3.6X faster when processing 4K blocks and 2.0X faster when processing 64K blocks. By focusing on "cache effectiveness" rather than the commodity and capacity-intensive approach of "cache hits," V-locity helps determine the best use of DRAM for caching purposes by collecting data on a wide range of data points (storage access, frequency, I/O priority, process priority, types of I/O, nature of I/O - sequential or random - and time between I/Os).
ATM manufacturer Nautilus Hyosung released its new 5200 ATM which can be operated on either the Microsoft Windows CE 6.0 or Windows 7 platform. The 5200 features a 12.1-inch TFT LCD, cash capacity up to 6,000 banknotes, a DIP-type EMV card reader with optional anti-skimming capabilities and support for cardless transactions.
Formed in late 2014, the ATM Security Association is now off the ground with its inaugural meeting. The group's goal is to bring together ATM manufacturers, suppliers, operators, financial institutions and authorities to build a neutral and secure platform for the analysis of identified threats. Working groups within the association will focus on anti-skimming efforts, software security, encryption, and cassette security.
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ATMs/Kiosks Sponsored by
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While Apple Pay is steadily gaining traction, Gallup analysis shows enthusiasm for digital wallets is still low. Only 13% of U.S. adults with a smartphone have a digital wallet on their device, and 76% of those who have a digital wallet have never used it or have almost never used it to make a purchase from a retailer in the past 30 days. Of the U.S. consumers using a digital wallet, men and millennials use it more than the rest of U.S. adults: 11% of men and 11% of millennials use it every time or almost every time if they can to make a purchase. More than half of nonusers cite security as a primary reason they are unlikely to use a digital wallet in the next 12 months (55%). Others don't know enough about the technology (21%) or see any benefits of using a digital wallet over just using credit cards (14%), while a few don't think they are accepted at enough places to make the technology useful (5%).
iPhone users of Wells Fargo's CEO Portal are now able to use both face and voice recognition to login to the website. The bank claims to be the first financial firm to merge those types of biometrics. Wells is also testing eye scanning biometrics technology that scans the veins in smartphone users' eye to verify their identity, which should be available in 2016.
According to a report from the US Government Accountability Office (GAO), banking regulators are sending staffers with "little or no" tech training to carry out IT examinations at smaller institutions. The GAO says that regulators (the Office of the Comptroller of the Currency, the Board of Governors of the Federal Reserve, the Federal Deposit Insurance Corporation, and the National Credit Union Administration) do recognize that "some IT training is necessary for all examiners" and are working to improve the situation. The GAO says that regulators tend to focus on IT systems at individual institutions without being able to see trends across the banking system because they are not routinely collecting security incident reports and examination deficiencies and classifying them by category.
A Mobey Forum survey of a few hundred FI executives found that 22% of them already offer biometric services to their customers and 65% plan to offer them in the near future. More than half plan to launch fingerprint biometrics for their end users, while an additional 21% are pursuing voice recognition. In terms of obstacles to deploying biometrics, one in five respondents highlighted dependence on technology providers as an issue, and customer concerns about privacy were also perceived as problematic.
Online and Mobile Banking:
Using Digital Technology to Create Value for Customers
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Cognizant - http://www.cognizant.com
Read Steven DeLaCastro's comments: http://www.banktt.com/Cognizant.pdf |
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Javelin Strategy & Research - http://www.javelinstrategy.com
Read Mary Monahan's comments: http://www.banktt.com/Javelin.pdf |
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Many organizations ask numerous employees to contribute to their corporate blog, but some go a step further and ask their customers to contribute as well. The theory is that your customers can add a great deal of credibility to your brand and your blog, and they will share it with their friends and their entire network. Another technique to drive blog readership is to reward blog readers by informing them of new product or service releases, changes to your products or services and providing them with coupon codes and discounts on your products or services.
Online Banking/E-Commerce/Website Design
The Federal Reserve Bank of Philadelphia is reporting that credit card use, even in merchant categories dominated by debit cards, appears to be growing quicker than debit card use. The reason behind this phenomenon appears to be the availability of credit card rewards, larger credit lines, and the reduction, and elimination in many cases, of debit card rewards.
American Express is introducing Amex Express Checkout, an alternative payment method its card customers can use to more easily check out and pay on partnering websites and select merchant apps. American Express cardholders enter their usernames and passwords from their online Amex accounts and the tool auto-fills their payment information into the billing and shipping fields. However, Amex Express Checkout only allows for payment with an Amex credit card.
A DNS firewall is a secure version of a DNS resolver. It prevents organizations from inadvertently creating connections to known, malicious Internet locations and can provide immediate feedback to the security teams about potential threats like botnets and phishing attacks on the networks. Verisign’s new DNS Firewall is a cloud-based solution that provides global coverage for its customers. Verisign uses real-time, in-depth country and regional threat feeds from its iDefense security services to help block access to malware and command and control sites. In addition to malware filtering and out-of-the-box content filters, users can create their own whitelists and blacklists.
Smaller community banks considering setting up a contact center have two options: outsource or go in-house. If they choose to outsource their interactions to a third party, their cost structure often includes a monthly cost per call and a contract that ensures Service Level adherence. On the other hand, on premise installations require more planning and investments. By some estimates, the high-level financial percentage breakdown of operating a contact center within your offices is:
65% = Personnel
20% = Network
10% = Overhead
5% = Equipment
