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Your source for the latest technology information of interest to community banks across America. Subscribe to our weekly e-mail newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

June 26, 2017


Hardware News


Lenovo's New Workstation Is 'Tiny' but Packs a Punch

Windows users who work in tight spaces and need a small form factor workstation with multiple display ports and solid processing power have a new contender to check out: the new ThinkStation P320 Tiny. At 1.4 x 7.1 by 7.2 inches, it's the smallest workstation on the market that is ISV (independent software vendor) certified.



"The Fastest SSL/TLS Decryptor in the World"

Wheel Lynx SSL/TLS Decryptor enables transparent SSL/TLS traffic decryption for further analysis by DLP/IDS/IPS systems.



White Boxes Crushing the Traditional Server Market

IDC says big-name server vendors, including HPE, Cisco and IBM, are struggling as no-name white-box vendors — and the cloud — take up the slack.



AMD Launches Its Epyc Server Chip to Take on Intel in the Data Center

Epyc is a multimodule SoC based on the 'Zen' architecture of its Ryzen Threadripper PC processor, offering a whopping 32 cores. AMD notes that adding cores to processors will help servers react quickly, for example, to search requests.



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

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Software Updates


How to Handle Risks of Hypervisor Hacking

Global cloud computing and digital systems today would not exist without virtualization and hypervisors. Virtualization and hypervisors are basic tools for implementing digital systems that respond from moment to moment to varying demands without slow and expensive physical reconfiguration of hardware and rebuilding of software execution stacks and heavy investment in hardware that is only used during peak loads. This article covers a number of ways that hypervisors can be compromised.



SentiVeillance Server Adds Face Recognition and Analytics to Video Management Systems

Neurotechnology just announced the release of SentiVeillance Server, a ready-to-use solution that integrates with surveillance video management systems (VMS). Based on the company's deep neural network technology for facial recognition from surveillance camera video, SentiVeillance Server helps enhance VMS with advanced capabilities, such as the ability to quickly and accurately recognize faces in video streams and trigger analytical event notifications whenever an authorized, unauthorized or unknown person is detected. It aims to greatly improve the workflow of VMS operators, allowing them to quickly react to changing situations and to easily view video of past events and filter them by gender, age or person ID.



Dictate-Speech Recognition for Microsoft Office

Dictate is an add-in for Microsoft Outlook, Word and PowerPoint that uses the speech recognition behind Cortana to convert speech to text.



OwnBackup Wants to Broaden the Backup Footprint

OwnBackup is a cloud-to-cloud backup and restore vendor that aims to provide secure, automated, daily backups of SaaS and PaaS data. As well as the usual backup and recovery options, OwnBackup has a broad take on what backup really means and offers data comparison and restoration tools to offer more granular control in the broader backup and recovery space.



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1 in 5 Consumers No Longer Carry Cash

As online commerce grows and consumers continue adopting digital payments, more merchants and consumers are also turning away from cash. One-in-five (20%) consumers say they currently are not carrying any cash in their wallet, and nearly half (46%) say they rarely or never use cash for making purchases.



ATM Security Association Forms Intelligent Banknote Neutralization Systems Working Group

The ATM Security Association announced a new working group focused on intelligent banknote neutralization systems. The move addresses a growing demand to protect bank notes against criminal activity throughout the cash cycle — at ATMs or other cash machines, and in transportation, storage and other situations.



ATMs/Kiosks Sponsored by
Heritage Industries


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Wireless World


Visa Aims for Starbucks Experience with QR Codes

Mobile wallets may not have won over consumers (yet), but as anyone that has recently visited a Starbucks could tell you, QR codes certainly have. That’s why Visa is taking a closer look at the payment method.



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Security Section


Elastic Beam Emerges from Stealth with API Security Solution

Redwood City, CA-based Elastic Beam has launched a security solution designed to detect and block cyberattacks targeting application programming interfaces (APIs). The company’s flagship product, API Behavioral Security (ABS), is an engine that uses artificial intelligence (AI) to detect threats in real time. Data from ABS is sent to the API Security Enforcer (ASE) to block the attack and prevent the attacker from reconnecting.



Forget About the Malware, Go After the Attacker's Tactics, Techniques and Procedures

The cybercriminal’s options for monetizing attacks has never been broader, less complex, or less risky, and attempts to detect intrusions by detecting the malware they use has never been more pointless, a study commissioned by Arbor Networks has revealed.



Card-Not-Present Fraud Increases to $71 Billion over the next Five Years

New data from Juniper Research shows that retailers stand to lose $71 billion globally from fraudulent CNP (Card-Not-Present) transactions over the next five years. The research found that a number of factors, such as the USA's shift to EMV cards, delays in 3DS 2.0 (3D-Secure) and click-and-collect fraud were key drivers behind the rise.



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Leaders Roundtable

Online and Mobile Banking:

Removing Friction from the Digital Experience


IMM -  
Read Michael Ball's comments:


Javelin Strategy & Research -
Read Mark Schwanhausser's comments:


Kony -
Read Antonio Sanchez's comments:


StrategyCorps -
Read Dave DeFazio's comments:


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Technology and Marketing


Personetics AI-Powered Solution Helps Consumers Reach Financial Goals

Personetics is taking AI-powered banking to the next level with the launch of Personetics Act. The new solution introduces automated algorithmic programs that help simplify banking and act on behalf of consumers to help them achieve their financial goals.



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Online Banking/E-Commerce/Website Design


Keeping Cardholders Virtually Safe – Should You Issue Virtual Cards?

It is well known that as chip cards and chip card readers are putting a big dent in fraud conducted at the point-of-sale (counterfeit fraud), the bad guys are shifting their efforts to committing fraud online. E-commerce fraud (52%) clearly outweighs swiped fraud (28%) on credit cards, with debit card fraud still experiencing swiped fraud, since not as many debit cards have been reissued with chips – that will change by the end of this year. Meanwhile, e-commerce breaches are popping up in the news with increasing frequency.



Fraud Data Streamlines Digital Loan Decisioning

How to separate the wheat from the dangerous chaff in online lending? The good borrowers from the frightful fraudsters? This article tackles these tough questions.



Instant Money Transfers Are Coming to PayPal and Venmo

PayPal announced a plan to speed up money transfers between its service, Venmo, and users’ bank accounts for those with supported MasterCard and Visa debit cards. This new “instant transfers” service will be available at a rate of 25 cents per transaction, and will deliver funds in a matter of minutes, instead of the day or so it typically takes when using PayPal or Venmo.



Online Card Spending to Double by 2021, Reaching $6 Trillion Worldwide

Research from RBR finds convenience and security are driving rapid growth in e-commerce card payments. Global Payment Cards Data and Forecasts to 2021, a highly regarded annual survey of the global payment cards sector, reveals that the value of e-commerce card payments made worldwide grew by 26% during 2015 to reach $2.7 trillion, and represented 12% of all card expenditures.



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Internet Access


Microsoft Launches Stream, Its Office 365 Business Video Service

Microsoft's replacement for Office 365 Video, a service known as Microsoft Stream, is beginning its phased roll-out globally. Microsoft is making generally available in most countries around the world its new video service for business users. Microsoft Stream ultimately is meant to replace the existing Office 365 Video service. Stream is for uploading, sharing, managing, and viewing corporate videos that can be used for education, training, and cross-company information sharing.



Why Cisco’s New Intent-Based Networking Could Be a Big Deal

Cisco states that intent-based networking, which uses machine learning to automatically enforce security policies and maintain network state, could represent a pretty big shift in terms of the paradigm of network management,



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Call Centers


10 Tips for Serving Customers via Social Media

According to ICMI research, more than two-thirds of contact center leaders acknowledge that social media is a vital channel for customer support. Despite that realization, less than half of contact centers today formally offer social media care.



Educating Customers About Voice Biometrics

Much as fingerprints work with smartphones, voice biometric technology monitors calls passively “in the background” to identify callers by their unique voiceprint — thus reducing the need for security questions. Still, some callers may not be comfortable with their voiceprints being stored, and tend to view it as an invasion of privacy.



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