CU news Logo

Your source for the latest technology information of interest to community banks across America. Subscribe to our weekly e-mail newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

December 3, 2018


Hardware News

 

Emerico Unveils R35 Self-Service Robot for Branches

Emerico, a U.S.-based provider of banking and retail technology, has unveiled its R35 self-service robot. Outfitted with an ultrasonic sensor on each side and an internal GPS tracker, the R35 can maneuver intelligently across the floor to greet branch visitors and assist them with various tasks. Among other features, the R35 includes a keypad with a secure card reader and a built-in receipt printer. It is also equipped with a 12.3-inch display for quick assistance via video conference.

atmmarketplace.jpg

 

HP Launches New ProBooks for Smaller Organizations

HP launched a set of new ProBooks starting at $589 designed for smaller organizations. The portfolio utilizes the design language from its mainstream and premium PCs with slim designs and narrow bezels, adds business features to secure firmware and BIOS, and includes the latest 8th Gen Intel Core processors.

techrepublic.jpg

~~~

Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

Back to Top


Software Updates

 

Review: ImmuniWeb Offers True Automated Penetration Testing

The ImmuniWeb suite aims to be the sort of penetration testing platform that anyone can use and afford. They do this by automating almost all of the penetration testing, while keeping a staff of experts on hand all the time to help out if the platform gets stuck or encounters something new. The company guarantees that no customer will ever receive a false positive from their testing. If they do, they get their money refunded. Available as an on-demand service, a monthly subscription starts at $999.

cso.jpg

 

How to Use the Windows 10 Troubleshooter to Fix Just About Anything on Your Computer

The troubleshooter is located under Update & Security on the Windows Settings screen. There are numerous entries for troubleshooting some of the more common configuration problems Windows 10 users experience on a regular basis.

techrepublic.jpg

~~~

Back to Top


ATMs/Kiosks

 

Windows 10 Migration for ATMs: The Clock Is Ticking

Thirteen-and-a-half months from now, support for the Microsoft Windows 7 operating system will end. Once Microsoft ceases to support Win 7, it will no longer provide security updates, application patches, or technical support. This means that Windows 7-based ATMs will no longer be PCI DSS compliant and their owners can face financial penalties. Complex migrations can take up to 18 months but most migrations usually fall in the 12–18 month time window.

atmmarketplace.jpg

~~~

ATMs/Kiosks Sponsored by
Heritage Industries


Back to Top


Wireless World

 

China and Norway Love Mobile Wallets. the U.S.? Not so Much

China leads the pack in mobile payment spending, with 47% of people there using a mobile wallet. In second place is Norway, a country with only 5.2 million people–but a full 42% of them use a mobile wallet. In a distant third place are the Brits, with 24% mobile wallet penetration. And as for Americans, well, we are in seventh place, with just 17% of us using mobile wallets.

fastcompany.jpg

 

Not All FIs Are on Board the Mobile-Banking Train

Payments experts may think mobile technology is crucial for FIs, but it turns out a significant chunk of community FIs under $500 in assets don’t agree. Fourteen percent of respondents in a survey this summer of banks and credit unions said they not only don’t offer mobile payments and other mobile-banking services but have no plans to offer them.

digitaltransactions.jpg

 

Card Issuers Make Progress Toward Seamless Mobile Transaction Protocols

As mobile payments expand, credit card issuers find themselves challenged to develop technical protocols that ensure a seamless shopping experience for consumers. A panel of credit card issuers at last month's Money20/20 conference focused on challenges in three areas: 1) a standard called 3DS to authenticate card-not-present transactions that will reduce fraud and false declines, 2) secure remote commerce and 3) tokenization, the process by which the primary account number is replaced with a surrogate value called a token.

atmmarketplace.jpg

~~~

Back to Top


Security Section

 

IBM QRadar Advisor with Watson Boosted with MITRE Framework

IBM Security has expanded the capabilities of the QRadar Advisor with Watson with MITRE framework integration that "allows it to learn from security response activities within an organization." The latest release of the platform has been given what IBM calls "learning loops," in which new analytic models and algorithms will permit QRadar Advisor to identify more attack patterns — whether they are quick hits or progressive infiltration — and adapt this knowledge to local environments.

techrepublic.jpg

~~~

Back to Top


Technology and Marketing

 

9 Digital Marketing Trends FIs Must Embrace in 2019

Here is what the author believes will be the most important financial marketing trends for the next 12 months and beyond: 1. Personalization; 2. AI and Machine Learning; 3. Restaffing Marketing Departments; 4. Chatbots; 5. Influencer Marketing; 6. Mobile Marketing; 7. Content Marketing; 8. Geolocation Targeting; and 9. Voice Search.

financialbrand.jpg

 

How Does AI-Based Credit Scoring Fare Against Traditional Credit Scoring?

Traditionally, the biggest advantage of AI-based credit scoring systems is that they can unearth hidden relationships between variables that are not always apparent to traditional credit scoring systems which look at one variable at a time. Some experts say that AI-based credit scoring models provide a more nuanced evaluation of data and can consider data that would not seem relevant or even included in a traditional credit scoring model. AI can provide rules that are very complex and in-depth, as opposed to traditional credit scoring models that use very simple rules, and often end up rejecting borrowers who are credit-worthy.

finextra.jpg

~~~

Back to Top


Online Banking/E-Commerce/Website Design

 

Alexa, Open a New Account for Me

Apple’s Siri, Google Voice, Amazon’s Alexa, Microsoft’s Cortana and Facebook’s M. are conversational interfaces that are here to stay and their use is growing with every passing day. In a Genpact study of more than 6,000 consumers, 27 percent of respondents said they would be comfortable setting up a new account with a digital assistant, such as Siri or Alexa. The author concludes that this increasing level of acceptance provides FIs with an opportunity to use conversational AI as a key differentiator in the marketplace.

tearsheet.jpg

 

Visa’s Counterfeit Fraud Declines, but Some Other EMV Measures Signal a Conversion Lull

Visa says card-present counterfeit fraud dollars for merchants that have completed their chip card acceptance upgrades were down 82% in quarter ending June 30 from levels they experienced in the September 2015 quarter, just before the card networks’ U.S. EMV liability shifts took effect. And while the total number of Visa EMV cards eked past half a billion—500.3 million versus 499.7 million in June—the mix changed. Visa chip credit cards declined from 210.6 million to 207.9 million over the three months, while EMV debit cards increased to 292.4 million from 289.1 million.

digitaltransactions.jpg

~~~

Back to Top


Internet Access

 

Cisco Virtual Networking Index Report: Enterprise SD-WAN Will Bury MPLS by 2022

Cisco's Virtual Networking Index report states that there will be explosive growth of video over the coming years, and the report also said that SD-WAN traffic in the enterprise sector will grow at a CAGR of 37% compared to 3% for traditional MPLS-based WAN. Cisco's VNI report also predicts that SD-WAN will increase five-fold and will account for 29% of WAN traffic by 2022.

fiercetelecom.jpg

 

12 Top Web Application Firewalls Compared

This article breaks down the top 12 web application firewalls to help you determine which WAF suites and services best suit your organization’s needs, along with peer review ratings from Gartner PeerInsights.

cso.jpg

~~~

Back to Top


Call Centers

 

Privacy vs. Personalization: Contact Center Manager Considerations

Organizations must walk the logistical tightwire – consumers simultaneously want their data privacy respected, but also want highly customized and personal experiences that require smart use of that very same data. This article looks at some privacy issues to consider in your contact center.

icmi.jpg

~~~

Back to Top

Get Our Free Email Newsletter

First Name(*)
Invalid Input

Last Name(*)
Invalid Input

Position(*)
Invalid Input

E-Mail(*)
Invalid Email Address