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Your source for the latest technology information of interest to community banks across America. Subscribe to our weekly e-mail newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

April 22, 2019


Hardware News

 

HP Aims to Secure Its PC Portfolio with Sure Sense Malware Blocker

HP just announced a bevy of PC updates and new features, as well as the formal release of HP Sure Sense, the company's new software that uses AI to help prevent and block malware in near-real-time, including ransomware and previously unknown malware. HP claims Sure Sense is 99 percent effective for catching malware. Meanwhile, HP also updated its ZBook mobile workstation lineup with new 8th generation Intel Core vPro processors and optional AMD Radeon 4GB graphics cards.

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Intel New 8th-Gen Core vPro Mobile Processors with Enhanced Security and Wi-Fi 6 Support

While there's no doubt that processors continue to get faster, the days of speed being the cornerstone of a new launch are over. Intel's new 8th-gen Core vPro mobile processors are the i7-8665U and the i5-8365U. While the new chips offers "up to 65 percent better overall performance" compared to a "3 year old PC," and "2x faster launch of documents, spreadsheets and presentations" when using Optane memory H10, Intel is keen to emphases that battery life has been boosted to allow the chips to offer a working day up to 11 hours.

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Software Updates

 

Why Open Source Software Adoption is Accelerating

According to Red Hat's first State of Enterprise Open Source survey, open source software is most often used for website development (45%), with cloud management tools following closely behind (43%). Security and big data followed at 42%, with 41% of respondents citing database use, and 38% using open source for web servers.

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ATMs/Kiosks

 

BS/2, S&G Partner on ATM Security

BS/2 banking technologies has signed a partnership agreement with lock and security company Sargent and Greenleaf that will allow the two companies to join forces in on ATM security. BS/2 is particularly interested in the new S&G A-series ATM solution that provides a comprehensive approach to ATM safe security by incorporating single-use security codes.

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Wireless World

 

Making the Most of Mobile Scheduling

Thanks to mobile scheduling, employees can use their tablets or smartphones to swap or offer shifts, request time off or ask for overtime. Availability of these cloud-based solutions and apps means employees can make these important requests wherever they are. Plus managers can view, approve or decline requests—saving time while facilitating staff collaboration.

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Security Section

 

Kaspersky: 70 Percent of Attacks Now Target Office Vulnerabilities

Kaspersky said that around 70 percent of the attacks its products have detected in Q4 2018 are trying to abuse a Microsoft Office vulnerability. That's more than four times the percentage the company was seeing two years before, in Q4 2016, when Office vulnerabilities had accounted for a meager 16 percent.

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How to Improve Container Security

While containers have been around for a decade, they are becoming increasingly popular because of their lightweight and reusable code, flexible features and lower development cost. This article looks at the kinds of tools needed to secure the devops/build environment, tools for the containers themselves, and tools for monitoring/auditing/compliance purposes.

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Technology and Marketing

 

10 Fresh Examples of Experience Innovation

This article looks at 10 fresh examples of CX innovation from brands that aren’t afraid to think outside the box to serve consumers.

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Online Banking/E-Commerce/Website Design

 

Americans like High Tech and High Touch When It Comes to Payments

The latest TSYS Consumer Payment Study found that 1,200 Americans with a credit and debit card using a P2P payment service popped from 29% to 44% over the last year. Text messages as a preferred method for receiving alerts about potential unauthorized use doubled from 20% to 40% between 2015 and 2018. Even more people — 61% — have an interest in receiving alerts on their mobile phone each time a purchase is made with their card. However, at the same time that digital services are taking off, speaking to a real person — on the phone or in person — remains the preferred method of addressing an issue when a problem does occur with a payment card (versus using a chat service or sending an email).

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Worried a Recession Is Coming, U.S. Online Lenders Reduce Risk

U.S. online lenders such as LendingClub, Kabbage and Avant are scrutinizing loan quality, securing long-term financing and cutting costs, as executives prepare for what they fear could be the sector’s first economic downturn.

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Internet Access

 

Microsoft Previews 'Full-Chromium' Edge for the First Time

Microsoft has begun a public preview of the "full-Chromium" version of its Edge browser, offering Windows 10 users running the 64-bit edition of the OS two different "builds" of the still-under-construction application. The revamped browser will be available later for 32-bit Windows 10, Windows 7, Windows 8.1 and macOS, although the company did not set arrival dates.

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Call Centers

 

The Trifecta in Call Center Metrics

This article discusses how how contact center robotic process automation (RPA) enables contact centers to achieve the metrics trifecta: efficiency, engagement, and experience.

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