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Your source for the latest technology information of interest to community banks across America. Subscribe to our weekly e-mail newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

January 21, 2019


Hardware News

 

10 Cool Laptops Unveiled at CES 2019

Business laptops with improved portability and performance - from HP, Dell, Lenovo and Samsung - made their debuts at the recent show. HP, for instance, launched its first convertible EliteBook model aimed at mainstream workers, while Dell reimagined the design of its Latitude business notebook line. Plus Lenovo debuted a smaller new form factor for its flagship business convertible, the ThinkPad X1 Yoga.

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7 New PC Monitors Worth Checking Out

Ultra-wide monitors were a major theme at the recent Las Vegas tech show; Dell, Lenovo and LG were among those showcasing new wide-screen monitors that reach up to 49 inches in size. Meanwhile, HP, Dell and Samsung also unveiled monitors in smaller sizes that offer differentiated features, such as for enhanced adjustability and security.

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Software Updates

 

IBM Teams Up with Thought Machine to Hawk Cloud-Based Core Banking System

Thought Machine, the core banking startup set up by former Google engineers, has inked a global implementation partnership deal with IBM. The firm's system is dubbed Vault which is a cloud-native modern alternative that comes with a full suite of retail banking products that are implemented via a system of smart contracts and has cryptographic ledgers for tight security.

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ATMs/Kiosks

 

More Americans Are Making No Weekly Purchases with Cash

Americans are becoming less reliant on physical currency. Roughly three-in-ten U.S. adults (29%) say they make no purchases using cash during a typical week, up slightly from 24% in 2015. And the share who say that all or almost all of their weekly purchases are made using cash has modestly decreased, from 24% in 2015 to 18% today, according to a new Pew Research Center survey. Today, 53% of Americans say they try to make sure they always have cash on hand just in case they need it. That represents a 7-percentage-point decline from the 60% who reported this in 2015.

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Wireless World

 

The Top 10 Mobile Banking Trends for 2019

Mobile banking is exploding with new ideas from voice-first development, to putting humans back into the digital experience; to artificial intelligence and advanced biometrics. This article looks at what is coming and growing in the mobile realm in 2019.

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Security Section

 

The PCI Council Unveils Its New Software Security Standards

The PCI Security Standards Council just published its new software security standards and said the existing standard will be retired in 2022. The new set of requirements actually has two major components—The PCI Secure Software Standard and the PCI Secure Lifecycle Standard—and is under the umbrella of what they call their new Software Security Framework.

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Technology and Marketing

 

7 Kinds of Predictive Analytics for Consumer Experience

With predictive analytics, organizations can attempt to use their huge amounts of data to predict what will happen next. The author argues that marketers that leverage AI and machine learning software have a leg up over competitors who are still only using data to look backwards. She goes on to cover seven types of analytics that you should pay attention to when it comes to the consumer experience.

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Online Banking/E-Commerce/Website Design

 

Fintech Firms Want to Shake up Banking, and That Worries the Fed

The Federal Reserve is wary of giving “fintech” firms such as OnDeck Capital or Kabbage access to the country’s financial infrastructure, putting the central bank at odds with other regulators looking to bring them into the fold. The Office of the Comptroller of the Currency (OCC) and the Federal Deposit Insurance Corporation (FDIC) are exploring granting federal licenses to tech-driven firms that offer financial services, such as money transfers and lending. Many Fed officials fear these firms lack robust risk-management controls and consumer protections that FIs have in place.

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The 3 Magic C's of Online Experience

This article looks at how the "three magic Cs" - Consistent, Compelling, and Candid - will evolve in 2019 and beyond.

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Swift Introduces Pay Later API for Instant Loan Financing

Interbank payment network Swift is pushing an API standard which will enable FIs to provide instant loan approvals for buyers at the point-of-sale. 'Pay Later’ is an instant online payment facility which offers consumers the ability to use traditional loan financing to pay for goods purchased online. The banking co-operative says the Transactional Finance Application Programming Interface provides merchants with a single standard connection to member FIs around the world, avoiding the need for multiple costly implementations.

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Internet Access

 

Cisco Touts 5 Technologies That Will Change Networking in 2019

Wireless advances, software-defined WANs and intelligent network management tools are among the top technologies that will impact the networking community in 2019. Anand Oswal, senior vice president of engineering in Cisco’s Enterprise Networking Business, cites these 5 networking technologies as the most important for the upcoming year: Wi-Fi 6 (802.11ax), 5G, geolocation, SD-WAN and Artificial Intelligence/Machine Learning (AI/ML) for network management.

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Considering an SD-WAN Deployment? the Best Solution May Already Be in Your Network

Many organizations are excited about SD-WAN technology because it presents an opportunity to curtail the costs associated with expensive MPLS solutions, moving traffic to public Internet lines and often using secure VPN solutions to communicate between sites. However the author contends that next-generation firewalls (NGFWs) and Unified Threat Management (UTM) solutions have evolved to consolidate network and security functions onto a single appliance strategically located at the network perimeter, and that in many cases these sophisticated appliances are now able to provide SD-WAN services as well as network security in a single appliance.

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Call Centers

 

Verizon's New AI Platform Will Help Call Centers Improve Service 24/7

Verizon announced its new artificial intelligence (AI)-based "Digital Customer Experience" offering for businesses to integrate in its existing support pipeline, providing virtual assistance 24/7 via social media, chat services, email, text message, or phone, with support experiences based on past interactions. The new platform combines four AI-powered components: virtual agent, live agent, knowledge assist, and social engagement.

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