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Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

April 26, 2021


Hardware News

 

Samsung Unveils a 512GB DDR5 RAM Module

Samsung has unveiled a new RAM module that shows the potential of DDR5 memory in terms of speed and capacity. The 512GB DDR5 module is the first to use High-K Metal Gate (HKMG) tech, delivering 7,200 Mbps speeds — over double that of DDR4.

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Dell Upgrades PowerStore, Adds Lower-Cost Model for Enterprise Storage

Dell has unveiled the PowerStore 500, a lower-cost model of its enterprise storage system aimed at a broader range of organizations and use cases desiring enterprise performance and features as they grow their use of storage appliances.

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Software Updates

 

VMware Increases Visibility, Enables Compliance and Enhances Security for Containerized Applications

VMware has unveiled expanded cloud workload protection capabilities to deliver security for containers and Kubernetes. The new solution will help increase visibility, enable compliance and enhance security for containerized applications from build to production in public cloud and on-premises environments.

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Zerto Announces New Software

Zerto announced the availability of Zerto for Kubernetes (Z4K) and previewed Zerto 9.0. Zerto’s Z4K applies its continuous data protection (CDP) technology to next-generation, containerized applications. Additionally, Zerto 9.0 will add backup?to S3-compatible?storage?such as?Cloudian,?introducing cloud tiering?for AWS and Azure.

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ATMs/Kiosks

 

More than a Year into the Pandemic, Concerns Are Still Swirling About Bans on Cash

While no legislation has been introduced or passed to prohibit cash acceptance, a growing number of merchants, such as restaurants and bars, are banning cash acceptance. To ensure consumers have a payment choice, some states, such as MA, RI, and NJ, and cities, such as New York, San Francisco, and Philadelphia, have adopted laws that prohibit retailers from refusing cash. A letter, signed the by Secure Cash Transport Association, Independent Armored Car Operators Association, ATM Industry Association, and Davis Bancorp, has been sent to Congressional and state leaders asking them to support legislation that protects payment choice, including cash.

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Wireless World

 

AT&T Starts Offering 5G Fixed Wireless for Businesses

5G fixed wireless service is now on the table for AT&T business customers. Plan options include service with up to 50 Mbps or 100 Mbps, with access to AT&T’s 5G low-band network, 5G+ using millimeter wave, and LTE for data. Customers will need to have 5G-capable devices and be in areas where 5G+ service is located if they want AT&T’s high-band flavor of 5G - which at this point is only available in very limited parts of specific cities.

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Ivanti Research Finds 83% of Respondents Used a QR Code Recently to Process a Payment, but Many Are Unaware of the Hidden Dangers

83% of Ivanti survey respondents stated that they used a QR code to make a payment (or complete a financial transaction) for the first time ever. Of those respondents, over half (54%) used a QR code for a financial reason for the first time in the past three months alone. However, 31% of respondents claimed that they had scanned a QR code that did something they were not expecting or were taken to a suspicious website. Plus only 37% were aware that a QR code can download an application.

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Security Section

 

Account Takeover is Still a Major—and Underestimated— Problem

About half of the companies polled by Arkose Labs said they had lost customers over the past year due to account-takeover attacks, and 90% of all businesses surveyed agreed takeovers adversely impacted the user experience, which in turn damaged their brand reputation. Other costs include refunding accountholders the funds pilfered from their accounts; resetting passwords, which runs about $70 per account; increased manual reviews; and manual tuning of fraud-detection systems. Of the ways in which consumers are impacted by account takeovers, 40% of respondents cited compromised credentials, 32% cited transaction fraud, 14% cited stolen payment details, 8% cited loss of funds, and 3% cited time spent to reclaim their accounts.

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Nearly Half of All Malware Is Concealed in TLS-Encrypted Communications

A Sophos analysis of malware samples observed during the first three months of 2021 showed that 46% — or nearly half — of all malware that communicated with a remote system over the Internet used TLS for that purpose. Sophos' analysis showed that attackers are using TLS to exfiltrate data, to carry out command-and-control communications, and to evade detection systems when distributing malware. Of that activity, a vast majority of the day-to-day malicious TLS traffic came from malware droppers, loaders, and malware tools downloading additional malware on already compromised systems.

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Technology and Marketing

 

4 Ways to Reach a Larger Social Media Audience

Social media platforms today frequently update their algorithms to make branded content less visible. The following steps can help FIs skirt tricky algorithms to get in front of the right audiences: 1) Don’t avoid organic altogether; 2) Pay to play; 3) Provide value with content; and 4) Think strategically about retargeting.

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Online Banking/E-Commerce/Website Design

 

FIs Embrace Digital Transformation in the Wake of COVID-19

One eye-opening statistic from a recent Celent report is that 5,400 FIs – one-third of lenders in the US – are supporting almost three million borrowers with a lending product that simply did not exist a few months ago. Another staggering fact is that 14 years’ worth of loans were processed in just 14 days at one point last year. The Celent Covid-19 Banking Insight Panel also found that the majority of FIs have maintained (44%) or increased (39%) their IT budgets in order to facilitate this digital transformation.

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Internet Access

 

IBM Enhances Hybrid Cloud Security Offerings

IBM is the latest cloud company to outline a new set of capabilities for hybrid cloud management with news of new and enhanced security services aimed at helping customers manage security strategy, policies and controls across hybrid clouds. The company announced immediate availability for its expanded IBM Security Services for Cloud portfolio that leverages AI and automation to assess cloud security posture and identify and prioritize security risks and related issues - all within a strategy based on zero trust principles.

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VMware Bundles Support for the Branch-of-One Workforce

VMware has unveiled an integrated package of cloud security, access control and networking software aimed at addressing the key needs of today's COVID-19-driven remote workforce. VMware Anywhere Workspace brings together the company’s core enterprise software products, including its Workspace ONE unified endpoint management, Carbon Black Cloud cloud-native endpoint security, and secure access service edge (SASE) components, into a single system to support a widely distributed workforce.

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Call Centers

 

Every FI Needs a Chatbot (Or Two) for Its Digital Transformation

According to research from Cornerstone Advisors, heading into 2020, just 4% of mid-size FIs had deployed a chatbot. By the end of the year, that percentage had more than tripled to 13%. Cornerstone’s research says another 16% intend to invest in chatbots in 2021. The author contends that there are three requirements driving the need for chatbots in banking: 1) The need for speed; 2) The need for data; and 3) The need for personalization.

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