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Your source for the latest technology information of interest to community banks across America.

Subscribe to our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

December 20, 2021


Hardware News

 

Dell Just Solved the Biggest Problem with Video Calls

Dell is working on a solution that will make video calls feel more natural with Concept Pari which is a moveable wireless web camera that attaches magnetically to a display. It can be placed anywhere on compatible displays, in a charging dock, on a stand, or held in the hand. This allows users to make direct eye contact with the people they are speaking with. Plus, you can easily share offscreen content.

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Aruba’s EdgeConnect Microbranch Aims to Simplify Remote-Work Networking

EdgeConnect Microbranch, which is a part of Aruba's networking services infrastructure platform known as ESP, offers extended SD-WAN and SASE services. EdgeConnect Microbranchis designed to simplify the complexity of work-from-home networking. Aruba’s EdgeConnect Microbranch adds more granular capabilities for network and IT workers to secure application traffic for remote workers via policy-based routing and advanced routing orchestration.

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Software Updates

 

11 Penetration Testing Tools the Pros Use

This article takes a look at 11 tools that make a modern pen tester's job faster, better, and smarter: 1. Kali Linux; 2. nmap; 3. Metasploit; 4. Wireshark; 5. John the Ripper; 6. Hashcat; 7. Hydra; 8. Burp Suite; 9. Zed Attack Proxy; 10. sqlmap; and 11. aircrack-ng.

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ATMs/Kiosks

 

Security Vault Works Intros Security Gate Solutions for ATMs

Security Vault Works has introduced its second generation security gate solution for ATMs. The company says that they have built these gates to combat aggressive tactics from ATM thieves. The company provides location surveying, custom specifications for gate design, supporting structure manufacturing and installation for the gate.

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Wireless World

 

Fiserv Research Shows Digital Wallet Use Surging

Fiserv's survey findings indicate that digital wallets have made their way to the mainstream. Nearly seven in ten surveyed consumers (68%) state they have used a digital wallet in the past 12 months, compared to 58% in 2020 and 51% in 2019. Among respondents, 46% have used a digital wallet from a FinTech. Usage of FinTech apps varies widely, with consumers leveraging more established options for payments (86%) and budgeting (43%) over newer, niche services.

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Verizon 5G Gets Ready to Take the next Leap with C-Band

By the end of March 2022, Verizon says it will cover 100 million customers with C-Band spectrum after launching that service sometime in the next three months. Building out a 5G network has required carriers to use different types of wireless spectrum to offer the kind of performance and availability their customers expect. The author concludes that if you've been reluctant to upgrade to a 5G phone because you just aren't seeing the promised performance improvements, Verizon's C-Band is poised to change your mind with speeds up to 1 Gbps for downloads.

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Security Section

 

9 Video Chat Apps Compared: Which Is Best for Security?

Zoom, Microsoft Teams, Google Meet, Cisco Webex, FaceTime, Tauria, Signal, Wire and WhatsApp. What does their encryption look like? What are the trade-offs? These questions are answered in this article.

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When Done Right, Network Segmentation Brings Rewards

96% of organizations claim to be implementing segmentation in their networks, yet only 2% of those organizations are segmenting all six mission-critical asset classes, including critical applications, public-facing applications, domain controllers, endpoints, servers, and business critical assets/data, with segmentation, according to a Vanson Bourne survey. Segmentation is an IT approach that separates critical areas of the network to control east-west traffic, prevent lateral movement, and ultimately reduce the attack surface. Research shows that organizations that leverage the latest approach to segmentation will realize essential security benefits, like identifying more ransomware attacks and reducing time to mitigate attacks.

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Technology and Marketing

 

Zero-Cost Marketing Strategies That Provide Instant Traction

The author is convinved that he has discovered three strategies that are proven to get any brand instant traction and a boost in revenue. He claims that these 3 marketing strategies can deliver some outstanding results: 1) Cause-Driven Campaigns and Purpose-Driven Initiatives; 2) Launch a FOMO (Fear of Missing Out) Campaign; and 3) Consider reaching out for well-being follow-ups.

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Online Banking/E-Commerce/Website Design

 

Top Disruptions in FinTech to Watch out for in 2022

This article provides a list of 5 key trends that we might see in Fintech in 2022: 1) Digital only banks powered by mobile banking; 2) Blockchain to reduce cost per transaction and enhance convenience; 3) The rise of CBDCs to augment financial inclusion and make payments ubiquitous; 4) Data driven Micro-lending; and 5) Insurtech startups.

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Central Bank Digital Currencies Development Status by Country

The world is moving ahead with central bank digital currencies (CBDCs). The U.S., it increasingly appears, isn’t. While the U.S. is still in the research phase, 39 countries have advanced to development, pilot programs, or actual launches. The Fed was planning to release two papers on CBDCs by the late summer, laying out its views on whether and how the U.S. should proceed. Those papers haven’t been published yet.

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Digital Banking Industry Leaders Forum

Thought Leadership From Around the Industry by BANK tech-trends and Finopotamus:

Benchmarking Your Digital Banking Strategy

Humanizing Digital: Increasing Account Holder Loyalty and Exceeding Goals with Smart, Flexible Solutions

Alogent

 

Digital Transformation: A Banking Imperative

Three Present-Day Goals to Revolutionize Your FI’s Marketing

eSignatures Are Now a Top Priority Across the Nation

Fight Fraud by Better Understanding Your Financial Data

It’s Always About the People: 5 Rules for Digital Banking and Beyond

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Internet Access

 

Google, Palo Alto Networks’ Cloud IDS Goes Live

Google Cloud just made Cloud IDS generally available. The managed service, built on Google Cloud infrastructure, uses Palo Alto Networks’ threat-detection technologies to helps organizations detect network-based threats and meet compliance standards that require an intrusion detection system. Specifically, it uses Palo Alto Networks’ VM-Series firewalls, backed by its Unit 42 security research team. The vendor’s threat-analysis engine continually updates the catalog of known threats and uses anomaly detection for unknown threats.

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MEF Tackles SD-WAN Interoperability with New Standard

Industry standards group MEF is hard at work on a new SD-WAN standard aimed at enabling interoperability between vendor solutions at the edge, which MEF CTO Pascale Menezes said could help operators and cloud providers cut costs. Called MEF W119, the Universal SD-WAN Edge standard “is really about interoperability of different vendors at the data plane, control plane, management plane, telemetry plane,” Menezes said. This will be key for operators who are trying to support a range of different vendors, as it will mean they won’t have to have separate deployments for each managed SD-WAN service at the edge. Menezes said MEF W119 is expected to be released second half of 2022.

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Call Centers

 

Refining Remote Working

From pay ranges and skill requirements to training modes and schedule flexibility, contact centers are reinventing themselves as demand for rapid consumer support increases in nearly every industry. The challenges of 2021—the shrinking talent pool, complex economic changes, and shifting consumer preferences—will most likely continue through 2022. According to an August 2021 poll by GoodHire, 68% of Americans would choose remote working options over in-office work if possible. And a full 61% of those would accept a pay cut to be able to continue to WFH. This article dives into some the ways to make WFH contact center work for your organization.

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