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Your source for the latest technology information of interest to community banks across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

September 12, 2022


Hardware News

 

A Whole New Breed of SSDs Is About to Break Through

The Storage Networking Industry Association (SNIA) has released the first edition of a new set of standards designed to clear the way for a new breed of storage products: CSxes. Short for computational storage devices, CSxes differ from regular SSDs or hard drives in that they handle data processing on-board, minimizing bottlenecks created by the need to pass data between storage and the CPU, GPU and RAM.

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Software Updates

 

Microsoft Adds Virtual Cores to Windows Server Licensing

Microsoft has announced a major update to its Windows Server licensing program. The most notable change is adding the option of licensing Windows Server based on virtual cores in addition to the current option of paying based on the number of physical processor cores in host machines. With the virtual core licensing option, customers can elect to license Windows Server by the number of virtual cores they are using in virtual machines, making Windows Server easier to license when virtualizing or outsourcing.

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ATMs/Kiosks

 

Shaky Economy Drives Digital Banking, but 'Cash Is Not Dead'

One of the overriding themes throughout the recent Diebold Nixdorf Intersect conference was the growing consumer preference for digital banking. But presenters noted that while cashless transactions are growing, cash is not dead. They stated that the actual volume of cash usage has not changed, which points to the need for cash recycling machines.

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Wireless World

 

Digital Banking Is Moving Beyond Mobile Screen 'Taps and Swipes'

According to this article, FIs must deliver “smart interactions” which result in digital delivery that is personalized. It suggests that voice technology will play a key role in this personalization. The article goes on to explore other trends in digital banking.

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Intel and Broadcom Show off Wi-Fi 7 Reaching 5Gbps

Intel and Broadcom held the first successful demonstration of a "cross-vendor" Wi-Fi 7 connection. In a joint presentation, Intel and Broadcom linked a laptop running one of its processors to a Broadcom Wi-Fi 7 modem, achieving speeds of 5Gbps. The trial showcases a drastic leap over the current standard --Wi-Fi 6 (802.11ax) --which can reach up to around 1.7Gbps.

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From 5G to 6G: The Race for Innovation and Disruption

While new consumer products have rapidly adapted to 5G capabilities, industrial and business devices have not. Meanwhile, 6G shares similar challenges with 5G but also presents new challenges. 6G engineers must work on infrastructure, devices and software to build the next-generation communication systems. Unfortunately, 6G connectivity can not be done by simply scaling or updating today’s technology.

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Security Section

 

Verint Announces Compliance Recording for Zoom, Streamlining Compliance Review and Analysis

Verint says that their compliance recording integration with Zoom will help heavily regulated organizations centrally capture, retain, analyze, and retrieve communications from Zoom Phone and Zoom Meetings. This includes voice calling, video meetings, and screen sharing.

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Why Automating KYC Is More Critical than Ever

KYC processes often still rely on time-consuming manual processes that make human errors even more of a reality, which can lead to regulatory scrutiny. Recent regulatory updates require additional information to be added to the mix over time, so KYC processes have become increasingly onerous. The author argues that robust automation capabilities allow systems to drive processes without putting the entire onus on an analyst. Plus being able to detect a change proactively and allow an accountholder to verify reduces their burden while also keeping the KYC record up to date.

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How Azure Active Directory Opens New Authentication Risks

With the adoption of hybrid networks, where parts of the networks are local and parts are in the cloud, organizations now rely on services such as Azure Active Directory (Azure AD) to allow their various machines to authenticate to each other. But Azure AD is quite different from local AD as it uses different protocols and has new features that expand the networking possibilities of organizations. This articles looks at how these new possibilities also offer challenges for IT teams to defend against attackers.

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Technology and Marketing

 

Better Banking Experiences Require Real-Time Data Insights

According to a CMO Council study, nearly 80% of marketing leaders in all industries say data, analytics and insights are very important to winning and retaining customers, with 91% saying that direct access to customer data provides a significant competitive advantage. However, generating real-time insights is only half the battle. The best financial marketing organizations are also the first to adapt and act on these insights. The author goes in depth to provide some recommendations for using real-time data to drive marketing results.

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Online Banking/E-Commerce/Website Design

 

Why Web3.0 Blockchain Technology Is Driving a Six Trillion Dollar Market

The blockchain isn't just cryptocurrency, and Market Research Future says it's growing quickly. Gartner explains that while cryptocurrencies crashed in the first half of 2022, decision-makers should not assume that the value of Web3.0 technology is affected. According to the research and consulting firm, Web3.0 tech will soon reach its adoption tipping point and many industries will start to tokenize their applications. Leading companies driving Web3.0 growth include Binance, Polkadot (Web3 Foundation), Helium Systems Inc., Decentraland, Alchemy Insights and Antier Solutions.

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Zelle Reaches Five-Year Milestone with More than Five Billion Transactions

In the past five years, consumers and businesses, small and large, have sent more than five billion Zelle payments, totaling nearly $1.5 trillion. The network claims to have achieved more than 99.9% of payments sent without any report of fraud or scams.

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Digital Banking Industry Leaders Forum

Thought Leadership From Around the Industry by BANK tech-trends and Finopotamus:

Benchmarking Your Digital Banking Strategy

Humanizing Digital: Increasing Account Holder Loyalty and Exceeding Goals with Smart, Flexible Solutions

Alogent

 

Digital Transformation: A Banking Imperative

Three Present-Day Goals to Revolutionize Your FI’s Marketing

eSignatures Are Now a Top Priority Across the Nation

Fight Fraud by Better Understanding Your Financial Data

It’s Always About the People: 5 Rules for Digital Banking and Beyond

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Internet Access

 

Frontier Teams up with RingCentral

RingCentral and Frontier have launched an all-in-one productivity package that combines cloud communications solutions for organizations with high-speed Internet and network solutions. The Frontier + RingCentral bundle includes a business phone system, video conferencing for up to 100 participants, and a mobile app for phone, video, messaging, and SMS; combined with the customer’s choice of Frontier’s symmetrical high-speed fiber internet with capabilities up to 2 Gig.

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VMware, IBM Expand Joint Options for Hybrid Cloud

VMware and IBM are widening the scope of their 20-year partnership to offer joint customers in regulated industries a secure path to hybrid cloud. Their plans include co-engineered cloud solutions that are aimed at helping companies in industries such as financial services to reduce the cost and risk placing mission-critical workloads in a hybrid environment. One innovation the companies plan to bring to market is desktop-as-a-service for regulated workloads.

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Call Centers

 

Automation Can Lead to Opportunities for Agents

Technology is taking over the mundane, repetitive, and narrow work, pushing humans upwards into the tasks requiring emotional intelligence and non-linear problem solving. With more automation, where will people be required? Can you move human resources into other areas once you say, automated 40% of your phone interactions? What new roles will be required to serve and maintain the new technology? This article provides some answers to these questions.

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