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Your source for the latest technology information of interest to community banks across America.

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Second Quarter 2026


Hardware News

 

Why Mini PCs Are Suddenly a Smarter Buy than Expensive Laptops

The author contends that mini PCs like Lenovo's IdeaCentre are a great alternative to laptops because they offer performance comparable to, and sometimes even better than, modern laptops. He says that IdeaCentre model that he reviewed comes with 32GB of RAM to deliver high speed and power, while also being cheaper than many laptops at just $900. However, he admits that it's not as portable as a laptop, but concludes that the upsides are too good to ignore.

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Dell Leads Server Market Driven by AI Infrastructure Needs

Despite tariffs and parts shortages, the server market reached a record $125.3 billion dollars in revenue during the fourth quarter of 2025. Dell Technologies clearly leads the OEM market with $12.5 billion in total revenue share, accounting for 10% of total sales. IDC attributed this to outstanding growth on accelerated servers. Supermicro was in second place with $11.7 billion, while IEIT Systems and Lenovo statistically tied for the third position.

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Enterprise Laptops Adopt Intel’s New Core Ultra Series 3 Chips

Intel’s Core Ultra Series 3 processors with Intel vPro, built for business PCs, are off to a fast start, already powering more than 125 designs including newly-announced systems from Dell and HP. The Core Ultra Series 3 with Intel vPro brings what Intel described as “next-generation performance efficiency and integrated AI acceleration,” as well as providing an enhanced vPro management platform.

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Microsoft Taps ASUS and Dell for the Windows 365 Cloud PC Strategy

Microsoft is adding two new Windows 365 Cloud PC devices, the ASUS NUC 16 for Windows 365 and the Dell Pro Desktop for Windows 365, expanding hardware options for its cloud-based desktop service. The two devices join Windows 365 Link, Microsoft’s first Cloud PC device, which launched in April 2025. “All Cloud PC devices boot directly to Windows 365, enabling users to work securely on a familiar Windows desktop in the Microsoft Cloud with responsive, high-fidelity experiences. They are simple and familiar to manage using Microsoft Intune and come preinstalled with a small, locked-down operating system, Windows CPC, that receives automatic updates,” the company said in the blog post.

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Software Updates

 

3 Key Approaches to Mitigate AI Agent Failures

As organizations deploy smart, autonomous, LLM-powered agents, new risks emerge. To help mitigate risks, this article suggests that organizations need to map out a plan of action based on these three suggestions: 1) Set limits, guardrails, and old-school code; 2) Don’t trust the AI to self-report; and 3) Be incident response ready for the AI era.

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How Generative AI Is Transforming Fraud Detection in Digital Banking

Generative AI is now at the center of fraud strategy in digital banking. What began as an efficiency tool has quickly become a frontline defence, as FIs are forced to confront a new reality: fraud itself is increasingly powered by AI. Recent studies suggest that more than 50% of global fraud now involves some form of artificial intelligence, from deepfakes and synthetic identities to AI-assisted phishing campaigns. At the same time, over 80% of phishing emails are now AI-generated, and one widely cited index recorded a 456% increase in AI-enabled scams between mid-2024 and mid-2025. Bottom line: Generative AI has emerged not as a silver bullet, but as a necessary evolution.

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10 Essential Release Criteria for Launching AI Agents

This article introduces a release checklist that helps ensure every AI agent that you want to deploy is secure, compliant, and trained on high-quality data so it can automate interactions with confidence. Here are their top 10: 1. Establish value metrics; 2. Determine trust factors; 3. Measure data quality; 4. Ensure data compliance; 5. Validate dataops reliability and robustness; 6. Communicate design principles; 7. Enforce security non-negotiables; 8. Scale AI-ready infrastructure; 9. Standardize observability, testing, and monitoring; and 10. Create end-user feedback loops.

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AI in the Core: Balancing Efficiency, Explainability and Compliance in Banking Platforms

The author submits that AI and machine learning are now central to the evolution of financial services infrastructure. She states that these technologies hold enormous promise for efficiency, precision and competitive differentiation, but also cautions that they surface deep questions about explainability, governance and regulatory alignment that FIs cannot afford to ignore. She concludes that AI is becoming core, not peripheral, and that the future belongs to FIs that can integrate AI in ways that are performant, trustworthy and compliant.

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Five AI Platforms Reimagining Banking Operations and Intelligence

Forward thinking FIs are currently hard at work thinking about AI deployment strategies that will improve operations, decision-making, and internal productivity. This article covers 5 companies looking to turn AI from a buzzword into a practical tool for operational intelligence and efficiency: 1) Ventus AI; 2) Zengines; 3) Lyzr Architect; 4) Saris AI; and 5) Syntex.

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UserLock IAM for Active Directory

UserLock brings modern identity and access management (IAM) to Active Directory, adding granular multi-factor authentication (MFA), contextual access controls, single sign-on (SSO) and real-time session management. It is designed to help IT teams secure logons and govern access to network and SaaS resources without overhauling their identity stack.

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ATMs/Kiosks

 

Partner Tech USA Intros Cash Management Hardware

Partner Tech USA announced the launch of a new line of cash management hardware and accessibility tools from Germany-based Anker Group for the U.S. market. This line includes cash drawers, cash management accessories and an ADA-compliant tactile keypad designed for self-service environments. The keypad features voice-guided assistance to meet Americans with Disabilities Act requirements and the European Accessibility Act.

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NCR Atleos Advances Dual-Sided ATM Concept with AI-Assisted Design, Sustainability and Operational Efficiency

NCR Atleos Corporation announced an advancement in the dual-sided ATM concept that they say reduces footprint, shares critical components and enhances operational performance. The proof of concept AI-assisted design features 2 functional ATM screens positioned on opposite sides of the device for simultaneous user transactions with shared safes and PC core, reducing cost, weight and complexity compared to legacy dual-sided designs with shared safes and PC core, reducing cost, weight and complexity.

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Using AI to Improve ATM Security

AI has many uses for ATMs, from virtual AI powered tellers to personalization. One way it can benefit ATMs is through proactive crime and fraud detection to combat ATM crimes. This article provides a few tips on how to use AI for ATM security.

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FBI Says ATM 'Jackpotting' Attacks Are on the Rise, and Netting Hackers Millions in Stolen Cash

According to a new security bulletin issued by the FBI, ATM scammers have rapidly ramped up their attacks in recent years, with more than 700 attacks on cash dispensers during 2025 alone, netting hackers at least $20 million in stolen cash. The FBI says they are using a mix of physical access to ATM machines, such as generic keys for unlocking front panels and accessing hard drives, and digital tools, like planting malware that can force ATMs to rapidly dispense cash in a flash.

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What's New in ATM Software?

ATM software is reaching a tipping point in many different areas. For one, the end of support for Windows 10 is putting ATM deployers in an awkward position as some have yet to even fully transition their ATM fleet to Windows 10 and now have to deal with a massive rollout or face possible security threats. This topic is discussed in the artcile as well as other software issues facing ATM deployers in 2026 and beyond.

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Wireless World

 

The Rise of Mobile Banking: Over 2.5 Billion Users Worldwide

Mobile banking has crossed the 2.5 billion user threshold, making it one of the most widely adopted digital services in human history. This figure, compiled from data reported by FIs, central banks, and analytics firms including Statista and the GSMA, encompasses users who access banking services through dedicated mobile applications, mobile browsers, and USSD-based mobile money services. The 2.5 billion figure represents more than just a usage statistic. It signifies that mobile devices have become the primary interface through which a majority of the world’s banking population interacts with their money. This shift from branches and desktops to mobile devices has profound implications for how banking services are designed, delivered, and monetized.

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Strategic Roadmap 2027: Bridging the Innovation Gap in Mobile Banking

The author states that have while most FIs have mastered mobile banking convenience, they have not yet mastered relevance. He notes that closing this gap requires a fundamental rethinking of personalization, platform design, trust architecture, and generational expectations. He concludes that the institutions that succeed in mobile banking modernization by 2027 will be those that stop treating mobile banking as a digital ledger and start treating it as a proactive financial partner.

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Why Mobile Apps Are Your New Front Line in Banking Security

This article posits that there is a lingering, outdated belief that mobile app security makes apps “heavy”, slows the development cycle, and hurts the user experience. It goes on to urge FIs to move quickly to bring fraud prevention to the mobile app itself. It also strongly recommends that FIs implement Runtime Application Self-Protection (RASP), real-time threat monitoring, and mobile API security in their mobile banking environments.

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Security Section

 

Astrix Advances AI Agent Security Platform

Astrix Security has revealed a major expansion of its AI agent security platform, covering every layer where AI agents operate in an organization: from managed AI platforms to shadow deployments running on managed devices, detecting both agent existence and unauthorized access to enterprise resources, and enforcing policy over what agents are allowed to do. Astrix says that their four-method discovery architecture is built to surface every AI agent (sanctioned and shadow alike), MCP server, and non-human identity (NHI) across the organization.

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Top 10 Vendors for AI-Enabled Security — According to CISOs

In this article, CISOs list the top vendors for AI-fueled security solutions, with stalwarts winning out over startups. The top 10 leaders in AI-enabled security in order of their ranking in their survey are: 1) Cisco; 2) Microsoft; 3) Google; 4) Akamai Technologies; 5) IBM; 6) Abnormal AI; 7) CrowdStrike; 8) Arctic Wolf; 9) Cloudflare; and 10) Broadcom.

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Fingerprint Launches Ecosystem to Identify Authorized Agentic AI on the Web

Fingerprint says that its Authorized AI Agent Detection gives organizations visibility into who — or what — is interacting with their digital properties. Customers can determine whether an AI agent visitor is authorized or not, and apply controls based on visitor identification rather than relying on generic bot detection alone. The ecosystem of signed AI agents includes OpenAI, AWS AgentCore, Browserbase, Manus and Anchor Browser.

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Cisco Builds Security Framework for Safe Adoption of AI Agents

Cisco has introduced solutions to address AI security issues and remove a top barrier to agent adoption. By establishing trusted identities, enforcing strict zero trust Access controls, hardening agents before deployment, enforcing guardrails at runtime, and giving IT teams the tools to stop threats at machine speed, Cisco says that they are building security into the foundation of the emerging AI economy. Cisco is extending zero trust access to AI agents, holding them accountable to a human employee and securing agentic actions. New Duo IAM capabilities integrate with novel MCP policy enforcement and intent-aware monitoring in Cisco Secure Access to enforce strict access control, helping organizations gain visibility and governance over their agentic workforce.

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Palo Alto Updates Security Platform to Discover AI Agents

As CISOs worry about AI agent sprawl, Palo Alto Networks has announced an update to its Prisma AIRS security platform and enterprise browser to include the ability to discover AI agents, models, and connections across the entire IT environment, to scan agents for vulnerabilities, and to allow admins to simulate red team tests for agents. The platform will identify agents running in cloud environments, on SaaS platforms and locally on endpoints. A capability called Agent Artifact Security maps out an agent’s architecture and scans for vulnerabilities, and another capability called AI Red Teaming for Agents simulates context-aware agentic attacks, discovers AI-related vulnerabilities, and recommends runtime security policies.

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NinjaOne Vulnerability Management Enables Real-Time Detection and Autonomous Patching

NinjaOne has unveiled NinjaOne Vulnerability Management, a new solution that helps IT teams identify, prioritize, and remediate vulnerabilities faster, without relying on periodic scans from security teams that often lack context and connection to remediation workflows. They say that their new solution brings together AI-driven real-time vulnerability assessment, patch confidence scoring, and remediation, allowing organizations to proactively fix vulnerabilities, minimize mean time to remediate, and reduce time spent vulnerable.

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Technology and Marketing

 

The Four Performance Pillars That Distinguish Banking Leaders

A recent report from McKinsey and Co. argues that retail FIs can be divided into four distinct categories, and that each will have dramatically different performance going forward. McKinsey evaluated institutions based on their ability to outcompete through four strategic pillars: 1. A distinctive value proposition; 2. Mobile-orchestrated distribution; 3. Operational scalability: and 4. “Tech company DNA”

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Online Banking/E-Commerce/Website Design

 

60% of Consumers Now Prefer Digital Financial Services

Survey data from multiple research firms, including McKinsey & Company and PwC, consistently shows that approximately 60% of consumers now prefer digital channels for their primary financial interactions. This is not a temporary pandemic-driven shift. The preference has persisted and strengthened even as physical banking options have fully reopened. The article goes on to take a look at what consumers actually prefer about digital services, as well as generational patterns in digital preference.

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Mastercard, LoanPro Launch Card-Based Installment Lending

Mastercard has partnered with lending technology provider LoanPro to introduce Loan on Card, a new solution aimed at modernizing loan disbursement and access for consumers and small businesses. The initiative combines fixed-term instalment lending with Mastercard’s global card acceptance network, allowing lenders to disburse approved loan amounts directly to a virtual or physical Mastercard. Built on the Mastercard Instalments Program, the solution is positioned as an alternative to traditional payment rails such as ACH transfers, which are often slower and less flexible.

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Embedded Finance to Process over $7 Trillion in Transactions by 2030

According to industry data, embedded finance revenues are set to grow from roughly $65 billion in 2022 to more than $183 billion by 2027, with embedded payments alone forecast to exceed $360 billion in annual revenue by 2027. The rise of Buy Now Pay Later (BNPL) and other flexible payment options illustrates the scale of this shift. Global BNPL transaction volume has exploded from just $2.3 billion in 2014 to approximately $342 billion in 2024 and is expected to top $580 billion by 2030. Younger consumers are driving much of this change, with more than 80 percent of Gen Z and Millennial shoppers historically adopting BNPL services for digital purchases.

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Visa Launches Enhanced Subscription Manager

Visa has unveiled an Enhanced Subscription Manager solution, a new value added service within its Digital Issuer Solutions business. As the number of subscriptions worldwide is projected to reach 12 billion by 2030, consumers are seeking simple, transparent ways to track and manage recurring charges. In support of this, Visa is collaborating with Pinwheel, a leading provider of in-app bill management capabilities. Enhanced Subscription Manager helps issuers respond to consumer demand by offering a consolidated, easy-to-integrate solution that elevates the user experience. Issuers can give cardholders greater subscription visibility, easy payment switching methods and cancellation capabilities, all without leaving their banking app.

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Internet Access

 

Half of All Cyberattacks Start in Your Browser: 10 Essential Tips for Staying Safe

New research finds that 48% of cyberattacks involve your web browser - and AI is only making matters worse. In this article, 10 things are detailed that you can do to protect yourself online.

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Why Cloud Outages Are Becoming Normal

Monthly cloud outages continue to disrupt organizations worldwide. Contributing culprits include hiring challenges, neglected resilience, and increasing complexity. This article concludes that these trends are converging to make these outages not only more common but also unfortunately more disruptive and more challenging to prevent.

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12 Ways Attackers Abuse Cloud Services to Hack Your Organization

Attackers are increasingly abusing trusted SaaS platforms, cloud infrastructure, and identity systems to blend malicious activity into legitimate enterprise traffic. Adversaries are pushing command and control (C2) through high-reputation services, including OpenAI and AWS, to blend in with normal business traffic and evade blocklists. This article details 12 ways that the scammers are working in the cloud.

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Push Security Adds Malicious Browser Extension Detection to Block Threats in Employee Browsers

Push Security announced new malicious browser extension detection and blocking capabilities within its browser-based security platform. The feature enables organizations to automatically block known-bad extensions from running in employee browsers.

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Call Centers

 

How Generative AI Is Transforming Contact Centers

AI promises to improve everything from self-service to agent support to workforce management. But in the real world, contact centers are finding AI challenging to scale, and fraught with concerns over governance and security. If you want to take a deeper dive into generative AI usage in call centers, then this article is worth a read.

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The Dark Side of Chatbots with ‘Personality’

The idea behind what you might call personalized personality in chatbots is to make them more appealing to talk to and engaging to use. However, the author cautions that they have the potential to manipulate and exploit human nature to push beyond attention, and toward attachment as part of the business model. While some AI companies are working on giving chatbots individualized quirks and mannerisms, others are working hard to make interactive chatbots that do the opposite. For example, a bot service called Facts Not Feelings specializes in providing an AI chatbot experience that answers questions and offers responses devoid of “personality” or fake emotions.

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5 Hospitality Habits Every Contact Center Leader Should Learn

The author is convinced that contact centers can learn a great deal from the hospitality industry. Specifically, he says that they can work to enable these five habits: 1. Anticipate Before You React; 2. Train on the Feeling, Not Just the Function; 3. Empower the Person Closest to the Customer; 4. Treat How Your Team Feels as a Business Priority; and 5. Make Recovery a Defining Moment, Not a Damage Control Exercise.

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Pindrop Fraud Assist Uses AI to Analyze Calls and Help Strengthen Fraud Prevention

Pindrop announced Pindrop Protect Fraud Assist which is an agentic fraud investigation and case management solution for real-time phone conversations. They say that their new solution embeds agentic AI directly into the fraud investigation workflow, helping analysts investigate smarter, close cases faster and keep pace with rising fraud volumes, without adding headcount.

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