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Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

January 20, 2020


Hardware News

 

Tripwire Introduces New Line of Hardware Appliances

Tripwire, a leading global provider of security and compliance solutions, announced a new line of hardware appliances. In addition, Tripwire announced that it has joined the ISA Global Cybersecurity Alliance as a founding member.

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Hardware Section Sponsored by
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Software Updates

 

How to Manage Deployment for Microsoft's New Edge Browser

When you install the stable version of Edge, what you get is a new EDGE.EXE application that replaces the legacy Edge browser completely; if you have Edge pinned to the taskbar, the icon will change to the new blue-green 'wave' Edge icon and it will open the new version of Edge. It won't affect any other browsers you have installed: if Chrome or Firefox are installed, pinned to your taskbar or set as your default browser, they'll still be installed, pinned or set as default. The article goes into detail on how various machines can be updated.

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STEALTHbits StealthINTERCEPT 7.0 Helps Strengthen Passwords and AD Security

STEALTHbits released StealthINTERCEPT 7.0, their real-time Active Directory (AD) policy enforcement solution that audits and blocks unwanted and unauthorized changes, authentications, and queries within AD infrastructures. This release also allows users to audit and block AD User Account Control (UAC) and DNS configuration changes, as well as detect and block LDAP queries attempting to identify where sensitive data resides.

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ATMs/Kiosks

 

Over Half of ATMs to Offer Automated Deposit by 2024

According to new research by RBR, the number of automated deposit terminals (ADTs) installed worldwide grew by 4% to reach a record 1.4 million in 2018. The vast majority of markets covered in the study continue to show potential, with the number of terminals worldwide forecast to increase by 14% by 2024 to over 1.6 million. Growth will be generated by deposit ATMs, rather than less functional stand-alone terminals, with 52% of the world’s ATMs expected to accept automated deposits by 2024. The USA will see the largest increase in deployment, with 40,000 additional ADTs installed over the next five years.

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Cash Use Has Not Changed in the U.S.

“It may surprise some readers how strong the use of ATMs for cash withdrawals and other transactions activities continues to be in the face of digital payments. Consumer data supports the finding that individuals who have adopted newer payment technologies still rely on cash and ATMs for their day-to-day transactions. Despite the importance of ATMs, many FIs are handing over the operation of their ATM fleets to third parties to achieve reduced and more predictable maintenance expenses. As management and sometimes ownership of ATMs changes hands, the independent operators will be setting the tone and industry direction for ATMs,” comments Sarah Grotta, Director, Debit and Alternative Products Advisory Service at Mercator Advisory Group.

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Wireless World

 

Why Do 44% of Millennials Bank with Bank of America, Chase, and Wells Fargo? Mobile Banking

In a 2019 survey of US consumers, Cornerstone Advisors found that 44% of Millennials (21 to 37 years old) considered one of three megabanks—Bank of America, JPMorgan Chase, and Wells Fargo—their primary bank. The author contends that is because of their superior moble banking apps and that service has become a key part of mobile banking. He goes on to offer 2 ways for smaller FIs to compete from a mobile banking perspective.

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Visa Unveils Tap to Phone Contactless Payments Program

Visa and Samsung are banishing the dongle, teaming up on a handset that enables merchants to accept contactless payments without the need for any additional hardware. Samsung has built a device, the Galaxy XCover Pro, that features Visa's Tap to Phone technology, which enables handsets to be used for accepting NFC payments.

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Security Section

 

A Practical Guide to Zero-Trust Security

This article states that there are five different pillars to implement when moving to a modern, zero-trust security model. They are: 1) Device Trust; 2) User Trust; 3) Transport/Session Trust; 4) Application Trust; and 5) Data Trust.

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These Subject Lines Are the Most Clicked for Phishing

The most successful email lures don't promise riches, but issue imminent cybersecurity warnings or urgent office messages, a report reveals. The most effective lure was an urgent message to immediately check a password. But social media messages have also effectively tricked users, notably when LinkedIn is the subject—55% were successful, with Facebook following at 28%.

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Moving Security Operations to the Cloud

New ESG research finds organizations are aggressively replacing on-premises security analytics and operations technologies with cloud-based alternatives. The shift comes with both short-term wins and strategic benefits. 41% of organizations say that they now prefer cloud-based security analytics/operations technologies, while another 17% are willing to consider cloud-based security analytics/operations technologies on a case-by-case basis.

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Technology and Marketing

 

Checking Fees Vary by Race and Age

The average checking account holder at a bank or credit union pays $7.69 in fees per month, a cost that includes ATM and overdraft fees, as well as routine service charges, according to a new Bankrate survey. Among age groups, millennials reported paying the highest average in total banking fees. Among races, Hispanics reported paying the highest average in total banking fees.

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Online Banking/E-Commerce/Website Design

 

2020 to Release Full Potential of Open Banking

Open Banking, which was brought into inception two years ago, was predicted by many to spark a revolution in consumer finance. However, its full potential remains largely untapped. The author states that Open Banking solutions can mitigate the risk of financial fraud, fully digitize and streamline the credit application, consent and verification processes within the mortgage, insurance, automotive and utilities spaces to name but a few.

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Internet Access

 

Cisco Systems’ Dual Path to SD-WAN with Meraki and Viptela

Cisco offers two SD-WAN solutions. They acquired Meraki in 2012 and its SD-WAN platform is positioned to deliver cloud management simplicity for small, mid-market, and larger organizations alike. The acquisition of Viptela followed in 2017. Viptela’s SD-WAN platform is positioned for deployment within more complicated networking topologies that require segmentation and advanced routing capabilities.

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Microsoft's New Edge Browser, a Chrome Cousin, Is Ready to Download

Microsoft's new Edge browser will gradually arrive on Windows machines, but you can download it now if you want. The new version of Edge marks a fundamental change in the browser: a shift to Chromium, Google's open-source foundation for the Chrome browser. Some observers say that shifting to Chromium -- a decision already made by developers of Samsung, Brave, Vivaldi, Opera and others -- adds even more influence to Google's vision for the web.

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Masergy Deploys Free Shadow IT Discovery Solution on Its SD-WAN Portal

Masergy is offering its managed SD-WAN customers a free shadow IT discovery solution that can help pinpoint cybersecurity risks such as malware. The solution scans and identifies applications and then provides visibility into them through the SD-WAN management portal.

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Call Centers

 

6 Considerations for Building a Purposeful Quality Scorecard

The author shares six things to consider when creating a quality scorecard in this article. They come from years of contact center quality control experience and what he thinks is the critical role that quality assurance plays in achieving the desired consumer experience.

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