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The Check is NOT in the mail: Easy to use, cost effective payment collection tools that reduce delinquencies & offer customers multiple payment options
How many times have you heard delinquent customers say, "THE CHECK IS IN THE MAIL!"? If you are interested in learning how they were able to solve this time and money consuming issue you need to attend this informative webinar.
What You Will Learn:
• How any computer with Internet access can be used to accept payments by phone
• Emailing payment receipts to comply with NACHA rules
• Easy reporting tools to reconcile payments
• Charging convenience fees: Are you eligible?
• Easy website and IVR payments for 24/7 payment collection
Who Should Attend: Any community bank looking to reduce delinquent payments.
Date: Schedule a 30-minute live demonstration at your convenience!
To Register: http://www.banktt.com/webinars.htm
DFI Tech has introduced their new MK20 solution which is a 20-inch multimedia kiosk and digital signage platform. The MK20 interactive kiosk platform features include:
• Integrated display and media player
• Tiltable screen
• Two cameras, a microphone and stereo speakers
• Networking capabilities include gigabit Ethernet, Wi-Fi, and cellular communications
• Projected capacitive touchscreen, which enables multiple touches, pinch and zoom, etc.
• Optional card reader to accept payments
The DGS-1510 Series is D-Link’s latest generation of SmartPro switches with 10G port connectivity. Available in 16, 24 or 48 10/100/1000 Mbps port models, these switches also include 2 Gigabit SFP ports and 2 10G SFP+ ports. The DGS-1510 Series supports Auto Surveillance VLAN (ASV) and Auto Voice VLAN, which are best suited for VoIP and video surveillance deployments. The DGS-1510 Series also provides a D-Link Network Assistant Utility and a Web-based management interface that enables administrators to remotely control their network down to the port level. Here is the retail pricing: DGS-1510-20: $599; DGS-1510-28: $899; DGS-1510-28P: $1,099; DGS-1510-52: $1,639.
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Hardware Section Sponsored by
MVi |
Software Updates
VMware has introduced software designed to make it much easier for its customers to store large numbers of virtual machines (VMs) created with the company's software. The vSAN software is built directly into the kernel of VMware vSphere, the company's virtualization OS. For users of vSphere, the software pools together internal storage, either hard drives or solid state drives (SSDs), on x86 servers. VMware has designed the software so it offers resiliency against server crashes. It also is capable of high throughput. VMware vSAN costs $2,495 per processor. A version for desktop computers cost $50 per user.
By some accounts, there are over 68 million Americans who have either no credit history or a poor one. In an effort to more safely lend to these individuals, some companies are using statistical modeling techniques to analyze large data sets, with the idea that weighing thousands of variables will let them better predict creditworthiness. However even with sophisticated big data modeling, companies such as LendUp, ZestFinance, and Think Finance claim that they must charge triple-digit interest rates to cover their high default rates. Yet some of these firms insist that they are better options than traditional payday lenders because they offer borrowers who repay loans more money at a lower rate, and do not allow borrowers roll over unpaid balances into new loans.
DigiCert has introduced Certificate Inspector which scans the user’s network detecting all certificates in use, their configuration and implementation, and then displays the results in an intuitive and interactive dashboard. The company says that their software helps IT Departments discover forgotten or neglected certificates, misconfigured certificates and identify potential vulnerabilities, such as weak keys, problematic ciphers and expired certificates.
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Software Section Sponsored by
Raddon Financial Group (RFG) |
A company called Jojubanking has developed what they are calling the world's first solution that permits ATM cardholders to reclaim their card right at the ATM. Normally when an ATM retains a card for whatever reason, the accountholder must contact the bank's call center to find out where and when to reclaim it. In action, the unit’s self-service mini card recycling module and accompanying software take the ATM user through a series of steps (determined by the bank) to verify the accountholder and then return the card to the consumer on the spot.
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ATMs/Kiosks Sponsored by
Heritage Industries |
According to the latest Adyen Mobile Payments Index, tablets increasingly are becoming the preferred device for high-value mobile commerce purchases. Adyen examined mobile payments transactions on its processing platform and found that average transaction values were higher for tablets, but overall transaction volumes continued to be higher for smartphones.
An executive with the Atlanta Federal Reserve Bank believes that mobile payments in the United States have not yet caught on because providers have not yet developed an overall package of elements that would create a compelling mobile experience for the user. David Lott points to an old Intel axiom that for a change to achieve mass adoption by consumers, it has to be at least 10 times better than consumers' current experience. He notes that to achieve the 10X factor for mobile payments, the following factors most likely will have to come to fruition:
- lower costs
- increased comfort with security and privacy
- new functionality
- enhanced user friendliness
- increased convenience
Internet Protocol Security (IPsec) is a protocol suite for securing Internet Protocol (IP) communications by authenticating and encrypting each IP packet of a communication session. Applications do not need to be specifically designed to use IPsec. A Windows Server can serve as the IPsec server and the client capability is natively supported by Windows as well. However, the encryption process can be quite an overhead burden on the network; effective throughput rates can drop dramatically. One other option for banks looking to encrypt their network traffic is to use a proprietary network encryption solution which uses a Layer 2 approach instead of Layer 3 like IPsec to help with reducing latency and overhead.
IBM introduced new software and services to help organizations use Big Data and Analytics to address the $3.5 trillion lost each year to fraud and financial crimes. Big Blue says that their "smarter counter fraud" initiative will aggregate Big Data across a variety of internal and external sources – including mobile, social and online – and apply sophisticated analytics that continuously monitor for fraudulent indicators. IBM will offer four levels of counter fraud capabilities as a service – including Hosting, Application Management, Behavior Modeling & Scoring and Analytics & Referral Generation
In an effort to combat the number of counterfeit £1 coins in circulation, the Royal Mint will launch a new £1 coin in 2017 which it claims will become the most secure coin in circulation. The 12-sided coin will use an Integrated Secure Identification System (iSIS) for security. It will replace expensive clad coins with a more affordable full-plated option, and will reportedly last up to 30 times longer than an equivalent value banknote.
Security:
Addressing the Big 3: Compliance, Fraud & Cyber Security
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Cyveillance - http://www.cyveillance.com
Read Eric Olson's comments: http://www.banktt.com/Cyveillance.pdf |
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DirectRM - http://www.directrm.com
Read Donald E. Malloy's comments: http://www.banktt.com/DirectRM.pdf |
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Easy Solutions - http://www.easysol.net
Read Daniel Ingevaldson's comments: http://www.banktt.com/EasySolutions.pdf |
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Horsetail Technologies - http://www.horsetailtech.com
Read Mark Berman's comments: http://www.banktt.com/Horsetail.pdf |
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SilverSky - http://www.silversky.com
Read Andrew Jaquith's comments: http://www.banktt.com/SilverSky.pdf |
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TrustCC - http://www.trustcc.com
Read Andy Robbins' & Brandon Henry's comments: http://www.banktt.com/TrustCC.pdf |
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Wombat Security Technologies - http://www.wombatsecurity.com
Read Joe Ferrara's comments: http://www.banktt.com/Wombat.pdf |
Approximately 41% of consumers opened a new banking product over the past year, and half of those people bought from their primary FI, according to research by Bain and Company. The management consulting firm also notes that about one-third of banking products in the U.S, are sold, not bought. In other words, consumers did not plan to buy a particular product, but they received an offer and then decided to obtain it.
Online Banking/E-Commerce/Website Design
According to a new Javelin Strategy and Research report, 80 percent of online shoppers have used an online alternative payment service in the past 12 months, and 39 percent have used such an option in the past 30 days. Javelin estimates that major-brand credit cards owned 41 percent of the online payments market in 2012 compared to 32 percent for debit cards, 5 percent for private label credit, 6 percent for prepaid cards, and 15 percent for the alternatives. Javelin projects the credit and debit card brands' dominance will decline to 39 percent and 29 percent, respectively, with alternatives gaining a 20 percent share. PayPal has maintained its position as the leading alternative payment system, used by 87 percent of Javelin survey respondents.
Cisco made a series of announcements about upcoming high quality video platforms designed to share video and content in rooms ranging from small to large, with solutions for the small business and large organizations. The Cisco TelePresence MX200, now in its second generation, is optimized for smaller rooms, as is the Cisco TelePresence SX10 Quick Set which converts standard flat panel displays into an HD video collaboration system. Meanwhile, the Cisco TelePresence MX700 and Cisco TelePresence MX800 are designed as the “performance line” for larger organizations.
Microsoft's Lync communications platform is making big gains as the IP PBX of choice, particularly in North America. Lync ranks 11th worldwide among IP PBX vendors, but comes in No.3 in North America among businesses with more than 100 phone extensions. Cisco ranked first worldwide, edging out second place Avaya by just 1 percent.
By some estimates, over 90% of SMS messages are opened. SMS survey proponents tout the advantages of SMS surveys: it only takes seconds to respond a very short survey via SMS, and it can be done easily from any location. Another option to increase mobile response is to include in the message a link to a mobile web page to take a quick survey. If a customer responds negatively to a survey, an agent can be alerted to quickly follow-up with a voice call to address their issues.
